accessibility & help

Need help with HIV in the UK

There are lots of organisations that provide information, support and volunteering opportunities around HIV.

If you or a loved one is personally affected by HIV:


Red Cross staff wear HIV T-shirts to address stigma in Lesotho© InfoFor centres and clinics offering testing, see Aidsmap


National AIDS & Sexual Health Line
Telephone number: 0800 567 123
Free phone calls may be charged if made from mobile phones)
7 days a week, 24 hours a day
A 24-hour, free and confidential telephone service with advice about HIV and AIDS, sexual health, STD's, local services, clinics and support services.


Positively Women
Telephone number: 020 7713 0222
Women living with HIV answer the PW helpline. Helpline opening hours: Monday-Friday 10am-4pm, late night opening to 8pm on Thursdays. PW offer to ring back free of charge.

Positively Women is the only national charity providing support for women living with HIV by women living with HIV:

  • Providing specialist support by women living with HIV
  • Enabling women to make informed choices
  • Challenging stigma and discrimination


Terrence Higgins Trust

You can call THT between 10am and 10pm on Monday to Friday, and from 12 noon to 6pm on Saturday and Sunday.
Their advisers can provide emotional support if you are worried about your sexual health or have concerns about living with HIV, and can help you access services local to you across the UK.

Tel: 0845 1221 200


For more information about HIV:

 Red ribbon and leaflet about HIV© Info

Global Network of People Living with HIV

The overall aim of GNP+ is to work to improve the quality of life of people living with HIV and AIDS. The organisation's focus is on building the capacity of people with HIV and AIDS on the global, regional and national level.

Tel: +31 20 423 4114 (Netherlands)


International Treatment Preparedness Coalition

The International Treatment Preparedness Coalition (ITPC) is a worldwide coalition of people living with HIV and their advocates. The ITPC advocates for universal and free access to treatment for AIDS for all HIV positive people and greater input from HIV positive people in decisions that affect their lives. We work to achieve these goals at the local, regional and international level.



HIV i-Base is a treatment activist group, HIV positive led and committed to providing timely HIV treatment information both to positive people and to health care professionals.

Tel: +44 207 407 8488
Treatment phoneline: 0808 800 6013 (Monday, Tuesday and Wednesday, 12-4pm)


UK Consortium on AIDS and International Development

The Consortium’s vision is to promote an effective global response to HIV and AIDS that contributes to sustainable development. It's mission is to encourage, initiate and support collaborative action by civil society to contribute to and influence the global response to HIV and AIDS.

Tel: + 44 20 7324 4780


The International HIV/AIDS Alliance

Established in 1993, the International HIV/AIDS Alliance (the Alliance) is a global partnership of nationally-based organisations working to support community action on AIDS.

Tel: 01273 718900


The Global Coalition On Women And Aids

The UNAIDS-led Global Coalition on Women and AIDS was established in 2004 to respond to the increasing feminization of the AIDS epidemic and a growing concern that existing AIDS strategies did not adequately address women’s needs. A loose alliance of civil society groups, networks of women living with HIV, and United Nations agencies, the Coalition works at global and national levels to advocate for improved AIDS programming for women and girls.



UNAIDS, the Joint United Nations Programme on HIV and AIDS, brings together the efforts and resources of ten UN system organizations to the global AIDS response.


NAM (National AIDS Manual)

Aidsmap delivers reliable and accurate HIV information across the world to HIV-positive people and to the professionals who treat, support and care for them.

Tel: 020 7840 0050 (Monday-Friday, 9.30am-5.30pm)


African HIV Policy Network

The AHPN is an alliance of African community-based organisations and their supporters working for fair policies for people living with HIV in the UK. It also provides training, support, research and information. The AHPN is the only African organisation in the UK whose work is dedicated to policy, advocacy and representation at national level. Its major focus is on HIV and the sexual health of Africans in the UK.

Tel: 020 7017 8910

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