accessibility & help

First aid for someone who has

Watch the video, in which Brian gets help when he has hypothermia.

Use the information below to remind yourself how to help someone who has hypothermia.


The environment is cold. The person may be shivering, pale and cold to touch. They may also be disorientated.

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Many instances of hypothermia occur inside when there is cold weather and a lack of heating.


Call 999 as soon as possible, or get someone else to do it.


Warm the person, giving constant reassurance until help arrives.

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You can warm them by wrapping them in a blanket and giving warm drinks and high-energy foods, such as chocolate.


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Send us your stories

We love to hear from people who have stepped forward to help in a first aid emergency. If you have a first aid story that you'd be happy to share, please email including your name, telephone number and some brief details about what happened. The British Red Cross will only use your information to contact you about your first aid story.

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